Canceling an order by themselves. Reviews - shejang.com

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제목 Canceling an order by themselves.
작성자 A**** (ip:)
  • 평점 5점  
  • 작성일 2023-04-04 11:32:17
  • 추천 추천하기
  • 조회수 321

Although I received a refund for the undelivered sauce, I am still dissatisfied that the delivery was canceled without my authorization. Additionally, if I reorder the sauce separately, I will have to pay an extra 3000, which is not ideal and reflects poorly on the company's service.

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  • foreignfoodk2018 2023-04-04 11:43:44 0점
    수정 삭제 댓글
    스팸글 Dear Customer. Thank you for using shejang and we apologize for the inconvenience. The sauce wasn't available so we couldn't send to you. We have issued a free shipping coupon so you don't have to pay for shipping if you order again.

    Thank you for your patience and understanding
  • A**** 2023-04-04 12:01:39 0점
    수정 삭제 댓글
    스팸글 I am pleased to hear that the company was able to promptly adress my concern and offer me a free shipping coupon for my next delivery.
    I appreciate your effort to adress my dissatisfaction and to provide me with a positive resolution.
    Thank you.
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